Refund Policy

We offer a 30-day comfort guarantee. If BumpCloud isn't the rest of your dreams, send it back within 30 days for a full refund.

How to return

Email hello@bumpcloud.com.au with your order number. We'll send a prepaid return label.

Condition

We accept returns of gently-used pillows and unopened items alike — we just ask that the product is clean.

Refunds

Refunds are processed within 3 business days of receiving the return, back to your original payment method.